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Packaging and delivery

Frequently Asked Questions
Q1. What is your terms of payment?
A: Paypal, Western Union, T/T in advance ,T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages ,before you pay the balance.

Q2. What is your terms of delivery?
A: If sample & small order is On EXW or Overseas spot, if bulk order(300-500pcs) is FOB SH,SZ,QD.

Q3. How about your delivery time?
A: Generally,. The specific delivery time depends on the items and the quantity of your order.3-5 days for samples or small order, bulk order for 25-30 days after receive payment.

Q4. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

Q5. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Q6. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery

Q7. How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

Q8:.What is the warranty?
A:We are responsible for replacing a new unit or repairing it within two years if there is any faults of the units. exclude human damage ,Meanwhile, if the problems can be fixed by customer, then we will provide technical service.